General Cargo Coordinator

Responsibilities:

The role will be the main point of contact for customers, hauliers and internal stakeholders for bookings and queries for general cargo. The role will include the updating of internal and external IT systems, ensuring accurate and timely recording of data. The role will also co-ordinate the customs processes for the External Temporary Storage Facility (ETSF).

Qualifications:

· Good standard of education without being prescriptive

· Good standard of IT knowledge, including Microsoft Office and Excel

· Experience of Terminal Operating and Warehouse Management Systems.

· Knowledge of container load planning and IMDG code

· Good knowledge of customs processes and procedures relating to ETSF, import and export

· Experience of stock control and reconciliation

· Forklift licence (preferable but training can be provided)

· Driving licence

Team / role:

Port Shipping

Experience & Skills

· Ability to create and maintain strong working relationships

· Good communication skills, with customers and internal stakeholders

· Ability to self-manage and plan working time in order to adhere to strict deadlines

· Ability to make decisions within the scope of authority

· Provide a high level of customer service to both internal and external customers

· Be detail focused and accurate whilst adhering to deadlines

· High level of computer literacy